Below are some common questions our customers ask. If you need more help, feel free to contact us.

1. What products does MR e Store sell?

MR e Store specializes in stationery and kids-related products, including pens, colors, school supplies, stationery kits, organizers, and other learning accessories.

2. Do you offer Cash on Delivery (COD)?

Yes ✅
We mainly offer Cash on Delivery (COD). You can pay cash when your order is delivered to your address.

3. How long does delivery take?

Orders are usually delivered within 2 to 4 working days across Pakistan. Delivery time may vary depending on your city and courier service.

4. Do you deliver all over Pakistan?

Yes, we currently deliver nationwide across Pakistan.

5. How can I place an order?

You can place an order by:

  1. Selecting your desired product

  2. Adding it to cart

  3. Filling in your shipping details

  4. Choosing Cash on Delivery at checkout

  5. Placing your order

6. Will I receive an order confirmation?

Yes. Our team may contact you via phone or WhatsApp to confirm your order before dispatch.

7. Can I return a product?

Yes. You can request a return within 7 days of receiving your order, provided the item is unused and in original packaging. Please check our Return & Refund Policy for full details.

8. What if I receive a damaged or wrong product?

If you receive a damaged or incorrect item:

  • Contact us within 24 hours of delivery

  • Share clear pictures or video proof

We will arrange a replacement after verification.

9. Are there any shipping charges?

Shipping charges (if applicable) are clearly mentioned at checkout before you place your order.

10. Can I cancel my order?

Orders can be cancelled before dispatch. Once the order is shipped, cancellation may not be possible.

11. What if I am not available at delivery time?

If you are unavailable, the courier may attempt delivery again or contact you. Please ensure your phone number is correct to avoid delays.

12. How can I contact MR e Store?

You can contact us for any questions or support:

Store Name: MR e Store
Email: shahab.nasir46@gmail.com 
Phone / WhatsApp: 03356640171

Thank you for shopping with MR e Store 💕